We want every customer to have a positive experience with Aussie Vape.
Returns
Return requests must be submitted within 7 days of receiving your order.
To be eligible for a return:
The product must be unused and unopened.
The product must remain in its original packaging.
Proof of purchase is required.
Faulty or Damaged Products
If your order arrives damaged or a product has a manufacturing issue, please contact our support team with your order details.
We will review your request and provide an appropriate solution.